DMCA email about my third party shopify theme

Topic summary

A store owner received a DMCA takedown notice from Shopify regarding a third-party theme installed by a Fiverr contractor. The notice demands either deletion of the theme or payment for proper licensing.

Key Issues:

  • The Fiverr contractor who installed the theme is unavailable until mid-April
  • Concerns raised that the theme may have been pirated/hijacked rather than legitimately obtained
  • Potential risk of search engine blacklisting due to DMCA violation

Similar Experience:
Another user reported an identical situation with a Fiverr contractor who installed the “Cornerstone” theme, falsely claiming it was free, resulting in the same DMCA notice months later.

Resolution Status:
The original poster ultimately abandoned that store and recommends purchasing themes directly from Shopify’s official theme store to avoid this issue. The discussion remains unresolved in terms of how to properly license or pay for an already-installed pirated theme.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.

I received a DMCA takedown email for my third party shopify theme. they said delete the theme from my library, or pay for it. Someone on fiver helped me get the theme, and they are unavailable to contact until the 15th of April.

How do I even go about paying for a third party theme please?

1 Like

Sounds like whoever you hired may have hijacked the theme. Hopefully they can provide you some sort of licensing information. Hopefully your website doesn’t get blacklisted by search engines. That would be a very time consuming problem to try and recover from.

Dam, you really think they would do that? i really hope not

I have had the same issue. Fiverr guy changed my theme to cornerstone and I asked him if it was free he said yes. A few months later I get an email from legal@shopify.com with a DMCA take down notice . How did you resolve this?
how did you resolve this??

Hey, I never got the problem solved. I gave up on that shop. U just gotta
buy a theme from the store