Hi! I am trying to point my Squarespace site to my Shopify while I am unable to unlock the Squarespace domain. I set up the DNS settings yesterday and am now seeing my Shopify when I go to https://www.metieressentials.com/ but if I type in just metieressentials.com, I get an error message that either my connection is not private or that the domain is pointing to Shopify but it is not configured correctly. Does anyone know how to resolve this?
Topic summary
A user is migrating from Squarespace to Shopify but encountering DNS configuration issues. The www version of their domain (www.metieressentials.com) correctly displays the Shopify site, but the root domain (metieressentials.com) shows either a privacy/security error or a misconfiguration message.
Recommended solution:
- Configure an ALIAS record for the root domain pointing to Shopify
- Verify the CNAME record for the www subdomain is properly set
- Wait up to 48 hours for DNS propagation to complete
- Check SSL certificate status within Shopify settings
Current status: The issue appears related to incomplete DNS setup for the root domain, likely combined with SSL certificate provisioning delays. The discussion remains open pending resolution.
To fix the issue:
DNS Settings
- Set up an ALIAS record for
metieressentials.compointing to Shopify. - Verify CNAME record for
[www.metieressentials.com](http://www.metieressentials.com)is correct.
Additional Steps
- Allow up to 48 hours for DNS propagation.
- Check SSL certificate status in Shopify.
- Contact Shopify or Squarespace support if issues persist.