DNS look up issues

Technical Q&A
1

This is a strange one guys

Our Website domain has been working fine since we started in May24

We noticed a issue today.

The website (Public front of shopify) is working fine on mobile networks and some broadband wifi isp providers in uk

Zoom and talk talk seems fine. BT and Vodaphone are saying site not available…but if we sit behind a VPN it works fine.

I have checked age related gambling adult content on these computers they work fine nothing being blocked.

Is it a temp blip in uk broadband or anyone come across it before…

Many thanks in advance

2

Yes we are seeing this also on a few sites - Shopify Support were happy that is not an issue there side.

We see sites on Broadband but not on Wifi on some devices, but not all.

Any one else seeing this?

3

same problem here based in the UK, from what i gathered, Shopify are aware of the issues, and hopefully fingers crossed gets resolved today.