Hi there, @Wonder07 . Thank you for taking the time to follow up with us on this thread.
If you received an email from our Team regarding your store in a context like what is outlined in this thread, then there should be an ‘appeal’ form that you can complete and fill out via the email you received. If you’re looking to follow up with our Support Team in relation to a non-closed store issue, you can reach back out to our Authenticated Support Team via the Help Center.