I received a email from Shopify saying they will terminate my account. The exact words are “We have been made aware that certain products being sold on your Shopify store, storename.myshopify.com , may not be authorized by the brand owner. We have reviewed your account and determined that it is in vi…

Hi there, @abestoutlet . Thanks for taking the time to write about your situation with your shop here in the Shopify Community. I’m sorry to hear about this situation that you’re facing with your store. I’m sure that when you were notified about things, that it came as a surprise. We’re unable to a…

Hi there, @all_secure . Thank you for joining in on this thread. If you have any questions regarding your account, it’s best that you direct those questions in a reply to the team that sent you the notification regarding your account. They’re the folks best equipped to answer any questions you have…

Hii did you received your funds yet?? can you share your experience i having same situation their safety trust team not responding? 5-6 emails done no respond its been 7 days over they said payout scheduled on 27th October 2023 how shopify running business we have to highlight these kind of situati…

SAME SITUATION HERE I WAS WAITING AFTER TERMINATION ACCOUNT ITS BEEN 4 MONTHS ALMOST MY PAYOUT NOT RELEASED YET THEY ALREADY SAID MY PAYOUT SCHEDULED FOR 27TH OCTOBER 2023 NOW I HAVENT RECIVED YET ANY PAYMENT

Hi there, @amzaar . Thank you for taking the time to reach out to folks here in the Shopify Community via this thread. To set some expectations for you, we’re unable to authenticate users via the Community, so I’m unable to access any store specific information, or discuss store specific matters. I…

Can you actually help us with this non sense? Can we know why shopify is terminating our stores ???

Hi there, @dadropshipping . Thank you for taking the time to follow up on this thread here! Apologies for the delayed reply. I’ve been out of office for the Holidays back I’m back in now, and catching up with folks. To set some expectations for you, we’re unable to authenticate users in the Shopify…

Hi there, @Mohelbaz . Thank you for taking the time to follow up with this ongoing thread. I apologize for the delayed reply. I’ve been out of office for the Holidays back I’m back around today, and taking the time to catch up with folks. To set some expectations for you, we’re unable to authentica…

I have the same issue. They terminated my account today without no reason or further explanation. They are holding my money and keeping it. what should I do?

Did you get it solved? I have the same issue?

Do I have any recourse if Shopify is unjustly terminating my account?

Shopify Discussion

Mohelbaz January 6, 2024, 8:00pm 31

they just done the same to me they are the worst place ever to do business and hold over 2300$ I believe they take this money for them self and keep it ,

Shopify is Scam be aware from it

Topic		Replies	Views
Account Terminated This Morning Without Reason... Shopify Discussion troubleshooting	43	567	September 11, 2024
Termination of your Shopify Account for reason i don't understand Technical Q&A css	14	124	November 7, 2023
Has anyone experienced sudden account termination on Shopify? Shopify Discussion troubleshooting	8	230	July 27, 2024
Conta terminada e site suspenso Perguntas técnicas frequentes	2	66	November 12, 2024
Why was my online store abruptly terminated? Shopify Discussion troubleshooting	11	448	December 3, 2025

Do I have any recourse if Shopify is unjustly terminating my account?

Related topics