Hi there, @Mohelbaz . Thank you for taking the time to follow up with this ongoing thread. I apologize for the delayed reply. I’ve been out of office for the Holidays back I’m back around today, and taking the time to catch up with folks.
To set some expectations for you, we’re unable to authenticate your account here in the Community, meaning that we can’t access you account info, discuss account details, or access any account specific support tickets.
In situations like this, you should have received information via email regarding the funds you were meant to be paid out. I recommend checking your email for information regarding these funds, and when you can expect to receive them. If you have not received an email with such information, you can use this link to speak to our Live Team to request that info.