Hi all, I am working on a Shopify Plus store that has fully migrated to Checkout Extensibility although it’s still using classic customer accounts. The scenario I’m dealing with is when a customer wants to update their payment details on a subscription order, they are sent an email (either via Admin or customer account area) with a link to the payment_methods page. Here they can enter their new details and click Update card. After verifying the card details with their bank, they are presented with the following page:
Unless there is a problem, in which case they get an error:
Is it possible to change how this page works using Shopify functions or similar?
Changes like:
-
Removing or greying out the Update card button after successfully updating their card details. Some customers get confused and are not sure the update was successful (despite the success message).
-
Navigating away from this page (to accounts or homepage for example) after a successful update.
-
Make the error message more descriptive
I have looked over Shopify documentation and forums and haven’t been able to find an answer yet.
Many thanks.