Wanted to ask a question to sellers, do you import your Amazon FBA orders into Shopify or keep them separate?
One issue I have ran into is other apps, such as reviews, that charge you based on orders cannot filter out the Amazon orders even though you can’t send them an email.
We always left our FBA orders in Amazon since those were automatically fulfilled by Amazon, and Amazon’s TOS has restrictions on marketing to those customers outside of Amazon (meaning your normal Shopify notification emails + upsell / cross sell marketing emails can easily violate the terms).
Our setup was that we sold on our Shopify store, Amazon USA, Amazon Germany, Amazon UK, ebay, etsy. Anything on Amazon stayed on Amazon. We imported orders from Etsy and ebay to Shopify because we were responsible for fulfilling those.
If you are wanting to import them just for the sake of seeing an aggregate of sales / analytics, another option you have is to use software that imports your sales data from all channels (Amazon, etsy, ebay, online store, etc) and compiles them into a single dashboard. These type of apps can also do multi channel inventory management. It’s been awhile since I used something like that but Sellbrite is the the one that comes to mind that did that.
Correct. Our initial thought was to have Shopify to be the source of truth but I think you are doing it the right way.