Does anyone have a problem with Magenative app setup ??

I have recently try Magenative Mobile app

and I have difficulities setting up the the Mobile app details

The Price number on Shopify is not the same as on the Mobile app

sample :

shopify : IDR 1.000.000

Mobile app : IDR 1.000.000,00

I dont want the " ,00 " at the back

Can anyone help me ???

the Chat is not helping at all

Hello Oliv
Good day to you!

Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations, and we appreciate the opportunity to address your concerns.

We understand that the Live chat issue was a significant inconvenience for you, and for that, we are truly sorry. We take your feedback seriously, as it helps us identify areas for improvement.

We value your business and are committed to ensuring a positive experience for all our customers. We appreciate your understanding and the chance to make things right.

Thank you for bringing this to our attention.

Best regards,
Team MageNative