A user is experiencing price formatting issues with the MageNative mobile app for Shopify. The problem involves unwanted decimal formatting:
Issue Details:
The user also mentions difficulties with live chat support not being helpful. MageNative responded with an apology acknowledging the live chat inconvenience and expressing commitment to resolving the issue, though the specific solution for the price formatting problem wasn’t provided in their response.
Status: The discussion appears ongoing, with the technical formatting issue not yet resolved.
I have recently try Magenative Mobile app
and I have difficulities setting up the the Mobile app details
The Price number on Shopify is not the same as on the Mobile app
sample :
shopify : IDR 1.000.000
Mobile app : IDR 1.000.000,00
I dont want the " ,00 " at the back
Can anyone help me ???
the Chat is not helping at all
Hello Oliv
Good day to you!
Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations, and we appreciate the opportunity to address your concerns.
We understand that the Live chat issue was a significant inconvenience for you, and for that, we are truly sorry. We take your feedback seriously, as it helps us identify areas for improvement.
We value your business and are committed to ensuring a positive experience for all our customers. We appreciate your understanding and the chance to make things right.
Thank you for bringing this to our attention.
Best regards,
Team MageNative
