Hi there! After a customer logs in to an account, the page does not load the customer’s account. The code has not changed. Help me solve this problem, please.
Topic summary
A customer account page fails to load after users log in, despite no code changes being made. The issue is accompanied by a screenshot showing the problem.
Troubleshooting suggestion provided:
- Test a previous theme version to isolate the issue
- Review recent changes made to the online store since the problem started
- Verify if the customer section displays correctly
The discussion remains open with no resolution yet. The support team member is gathering information to diagnose whether the issue stems from recent theme modifications or other factors.
Hi, @Babysleep .
Rio here from the Shopify Community Team. I’d be happy to assist here.
Can you try to load a previous version of your theme and test it to see if the customer section shows correctly?
Also, can you let me know of any changes you’ve made to your online store since this started happening?