A customer ordered from a Shopify-hosted store called “Beauty Coif fure Expert” but never received their product (order #1022, confirmed March 7, 2025). The merchant has not responded to email inquiries.
Current situation:
Key concern: How to obtain a refund when a Shopify store appears to be operating fraudulently.
The discussion remains open with no resolution or advice provided yet.
below the confirmation of my order, but no reception of the product, no answer to my email to the email ref by the shop.
What should i do next?
From: Beauty Coiffure Expert <store+92636545288@t.shopifyemail.com>
Date: Fri 7 Mar 2025 at 16:19
Subject: Commande #1022 confirmée