Does Shopify offer email or live chat for support?

Does shopify have an email or a live chat for contact support?

Hi, @19aburch !

Thanks for posting this question. I’d be happy to help point you in the right direction.

You can absolutely reach out to our support team through a live chat, email, or callback. This can be done by heading over to our Help Center and search a few keywords related to your issue. If you can not find what you are looking for, scroll down and select Contact Support. From there, you will be prompted to select your preferred method and will log in. Here is a video showing you how this looks. Do note, that our live chat support is generally the quickest!

While we can’t help with account specific questions in the community right now, please do let me know if you have any questions here also!