Does Shopify Payments work in Azerbaijan? Need help with setup issues

Shopify Discussion

Topic summary

Availability of Shopify’s native payment processor (Shopify Payments) in Azerbaijan and resulting setup errors.

  • The poster repeatedly failed to set up Shopify Payments: initially their account number was rejected; after getting a new bank card, a new error appeared (shown in a screenshot).
  • A staff member asked whether the error occurs during banking info changes or initial setup, then clarified that Shopify Payments is not available in Azerbaijan at this time.

Key update/outcome:

  • Root cause: regional unavailability of Shopify Payments in Azerbaijan, explaining the recurring setup errors.
  • Action items/workaround: use a third-party payment gateway instead. Navigation: Settings > Payments > See all Payment Providers. Links to the list of supported third‑party gateways were provided.
  • Feedback: the request to support Azerbaijan will be forwarded to Shopify’s developers for consideration.

Status:

  • Effectively resolved with a workaround (use third‑party gateways); Shopify Payments itself cannot be enabled in Azerbaijan currently. Further troubleshooting of the screenshot error is unnecessary given the regional limitation.
Summarized with AI on January 5. AI used: gpt-5.
1

Hello,
Does Shopify Payments support in Azerbaijan?
I didn’t solve this problem many many times. Texting here, searching on Google, asking someone. Please help

When I set up Shopify Payments, It shows me this

Screenshot 2024-02-11 052906.png

Before it didn’t accept my Account number. I got a new bank card for that. Now it accepts my account number but this time another problem occurred (On the image). I never can set up Shopify payments… every time another problem comes

2

Hey @Webistone .

Thanks for reaching out.

That is a great question! Just to gather some additional context, are you attempting to make any changes to your banking information? Or, is this error message displaying when you attempt to set up the Shopify Payments gateway? I am just trying to get a better understanding of how the error message is occurring.

At the moment, Shopify Payments is not available in Azerbaijan during this time. I can certainly see the benefit of using Shopify Payments in your location so I am going to provide this thread to our developers as a suggestion to include. With that being said, we do have a list of available third-party payment gateways that you can connect with your store here. You can connect a third-party payment gateway by navigating to Settings > Payments > See all Payment Providers.

Looking forward to your response.