Does Shopify Plus include back in stock email notifications?

Topic summary

Whether Shopify Plus includes native “back in stock” email notifications or requires a third‑party app.

Guidance: Support recommends using a third‑party back‑in‑stock app, noting that replicating this via Shopify Flow and custom code would be complex. A general Shopify Plus features guide is provided for reference.

Example solution: “Back in Stock: Restock Alerts” offers a free plan (up to 10 notifications), integrates with email tools like Klaviyo, and provides 24/7 developer support. Merchants are advised to contact the app developer via the app page for assistance.

Implication: There is no turnkey, built‑in back‑in‑stock email notification feature highlighted for Shopify Plus; third‑party apps are the practical route.

Status: Question answered with a clear recommendation; no further actions or unresolved disputes noted.

Summarized with AI on January 9. AI used: gpt-5.

Hello, @jamarzy .

Thank you for posting this question!

If you’d like to learn more about the features on Shopify Plus, then we’ve got a guide on that here: Shopify Plus. However, it would be an easier option to use a third-party back in stock app as they provide the tools to easily manage alerts and keep track of customers that have requested to be notified. The alternative will likely require a significant amount of custom coding and flows in order to replicate what these apps can do.

For example, Back in Stock: Restock Alerts is great for getting started as they offer a free plan that allows you to send up to 10 notifications. The app has built-in integrations with mailing services, such as Klaviyo, and the app developer offer 24/7 support. Should you need to get help with a third-party app, then the app developer is always available to assist you. Simply reach out to them using the contact information found at the bottom of their app’s page.

If you have any other questions on this topic, then don’t hesitate to let me know!