There are no stupid questions… but this one might come close!
I’m setting up a Shopify store, a photography gallery, with a WHCC fulfillment integration. Since the images are literally the product – is the product image I upload the actual file WHCC will use to print?
If so, I’m bumping up against the Shopify 20MP per pic upload limit.
If not, can I use a low-res product image and provide a high-res (20+MP) file for printing?
Help.
Hi @stvrsnbrgr ,
Looks like their (WHCC) API accepts a URL when setting up an order request.
Since I’m not able to find a WHCC app on apps.Shopify.com assuming this was a custom integration you did?
Would need more info to answer your question…
Best,
Sam - Owner / Lead Developer
Achieve Applabs
Thanks Sam. Not a custom integration. I guess it’s new; not yet available in Shopify apps. But I found it while checking out WHCC:
https://www.whcc.com/help/shopify-integration/
Tbh, I’m a little lost. Waiting for Shopify support to come back from the holiday weekend. Happy new year.
Hi @stvrsnbrgr ,
Happy New Year to you as well.
My best advice would be to connect a product then use their editor within the Shopify app. Likelihood is that their app uses their API just the same, so I would expect the first media upload on the Shopify product description to be used when ordering.
Thanks for sharing always nice to learn new integrations.
Best,
Sam - Owner / Lead Developer
Achieve Applabs
Hello, Im just seeing your question and I have the same exact situation. How did you resolve this? Did you upload to Shopify or Higher res files to WHCC?
