Domaim problems on a domain bought through shopify

Technical Q&A

Topic summary

Newly purchased Shopify domain (deimu.co) shows multiple DNS errors (“needs attention”): A record, CAA, DNSSEC, and nameserver. The dashboard notes DNS changes can take up to 48 hours to propagate.

Technical context: A record maps the domain to an IP address; CAA authorizes which certificate authorities can issue SSL certificates; DNSSEC adds DNS integrity/security; nameserver records point to the domain’s authoritative DNS.

Latest update: Shopify support verified that the DNS records are correctly pointing to Shopify. The errors are likely due to DNS propagation/verification still in progress, which can take up to 48 hours.

Next steps:

  • Wait up to 48 hours for propagation/verification to complete.
  • If errors persist after 48 hours, contact Shopify Support via the Help Center: “Contact Support,” log in, and select a support option.

Status/outcome: No immediate fix required; monitoring recommended. The user acknowledged the guidance. The thread remains open pending propagation or further support if issues continue.

Summarized with AI on January 17. AI used: gpt-5.
1

About an hour ago I bought a domain through shopify, a few mins ago I checked if it got approved yet, I noticed it said “needs attention” I clicked it and was bombarded with A LOT of red.
This is what was written.

Multiple issues with deimu.co

Resolve these domain issues to ensure your Shopify site works for customers.

  • Error fetching domain A record: Open your domain provider’s DNS settings for deimu.co and check that the record is set to the IP address (I cencored the IP cus its a forum) Note that record updates can take up to 48 hours to come into effect.
  • Error fetching domain CAA record: Open your domain provider’s DNS settings for deimu.co and check that the record is set correctly. Note that record updates can take up to 48 hours to come into effect.
  • Error fetching domain DNSSEC record: Open your domain provider’s DNS settings for deimu.co and check that the record is set correctly. Note that record updates can take up to 48 hours to come into effect.
  • Error fetching domain nameserver record: Open your domain provider’s DNS settings for deimu.co and check that the record is set correctly. Note that record updates can take up to 48 hours to come into effect.

Note: DNS updates can require up to 48 hours to take effect. Learn more about common domain errors.

2

Hi @FrostFlame ,

Thank you for reaching out to the Community! I’m happy to provide some assistance with your domain, to ensure this gets resolved. To confirm I’m fully understanding, the domain was just recently purchased correct?

If so, it’s likely that the domain is still in the process of propagating to your shop. This can take up to 48 hours, as the domain needs to be successfully verified. I was able to confirm however, that the DNS Records are all correctly pointing to Shopify. Due to this, I recommend allowing for some time to pass to see if this helps to resolve.

If after 48 hours, you continue to see those errors, please feel free to connect with us directly. This will allow our support team to take a closer look as we wouldn’t have access to any account information here on the Community.

The connect with us, you can:

  • Head over to our Help Center.

  • Enter into the chat box Contact Support.

  • Log into your shop.

  • Select one of the available support options.

Please let me know if you have any other concerns.

3

Appreciate this Blair, have a great rest of you day!

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