hi all ,
im having a problem with buying a domain , everytime I try to buy a domain it gives me this error
“please try again , edit store info” , my store information is 100% correct , there’s a phone number
street address everything that needs to be added and yet I keep getting the message any idea what to do?
Hey, @Arz !
When you encounter this error when purchasing a domain, the issue is typically caused by the formatting of your store information. In order to know how we can fix it, we’ll need to access your account and find out what part of your information is causing the error. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.
After visiting the link and logging in, you’ll be prompted to enter the topic of your concern so we can connect you to the right articles and support team. Simply type in the topic, click Search then scroll down to the bottom of the page to click Continue under Get Support. You’ll then see the option to create a support ticket on the next page.
Since this is the next step I’ve marked this reply as the solution for the benefit of others who may discover this topic. Thanks!
