Domain help - showing the correct URL in browser

Shopify Discussion

Topic summary

Merchant wants the browser to show a Squarespace-owned domain (outerrimprops.com) for a Shopify store currently set up under thatsnomoonpropz.com, but cannot transfer the domain to Shopify for ~30 more days.

Current setup: outerrimprops.com is pointed from Squarespace to thatsnomoonpropz.com. The site loads, but the browser displays thatsnomoonpropz.com instead of outerrimprops.com. Setting outerrimprops.com as the Shopify “primary domain” triggers a “too many redirects” error.

Key terms: “Primary domain” is the main/canonical domain Shopify uses and shows to visitors. “Too many redirects” indicates a redirect loop, where the request bounces between URLs.

Main question: Can outerrimprops.com display as the visible URL before transferring the domain to Shopify, or is transfer required? The merchant seeks guidance on correct configuration to avoid redirect loops and have the desired domain appear.

Status: Unresolved; no solution or action steps confirmed yet.

Summarized with AI on January 4. AI used: gpt-5.
1

Hello Community :slightly_smiling_face: , I will be doing a search as well but I just can’t seem to find the answer yet so posting here in hopes of getting this resolved. I would like to change my domain name here on Shopify to a domain name I own on Squarespace , I cant transfer the domain over to Shopify yet , need to wait about 30 more days.

So long story short , I registered and set up my e-commerce site here under thatsnomoonpropz.com , and I want to change it over to a domain name that I own over on Squarespace , we will called outertimprops.com . My LLC and everything is under outerrimprops /

Right now I point the outerrimprops on Squarespace to thatsnomoonpropz which works , but the thatsnomoonprops name pops up in the browser not outerrimprops . When I make outerrimprops my primary domain I get an error stating to many redirects.

Not sure what I am doing wrong , just want my domain in the browser to show up correctly .. Do I need to wait to transfer my domain form Squarespace over before I can do this? Hops this makes sense, making my head hurt :slightly_smiling_face: