Domain Needs Attention Error

Technical Q&A

Topic summary

A user is experiencing a “Domain needs attention” error despite configuring DNS records according to provided instructions. They’ve shared screenshots showing their current DNS setup.

Suggested troubleshooting steps:

  • Change the A record Host name to [email removed]
  • Modify the CNAME record host name to www.
  • Add a trailing period to the Shopify domain: shops.myshopify.com.
  • If the error persists after these changes, contact the domain provider for assistance with configuration on their end.

The issue remains unresolved and awaits confirmation whether the suggested DNS modifications resolve the error.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.
1

We’ve set up our DNS records according to the instructions but we are still getting a Domain needs attention error. What are we doing wrong?

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2

Hi @dikerr

Try to change the Host name of your A record to [email removed] and the CNAME record host name to www. For your shops.myshopify.com. , to include the period. So, just put a period on the end of shops.myshopify.com. If still having the same error, reach out to your domain provider so, they can try to change it on their end.