Hi is there any way to get the domain to work with www ? and if someone can tell me why it doesn’t work on mobile ? thank you

Hi @jerome854 , I understand that you are having an issue with your www domain not loading properly. Most times this is an issue caused by incorrect DNS information in the domain host. Regardless of if the domain is hosted by a third party or by Shopify directly, you will want to make sure that yo…

Hi @CesarXclusiv , Thanks for reaching out. I’m sorry to hear you’re having issues with your domain. I’d be happy to help as much as I can. As mentioned above, please ensure that your domain has both of these DNS settings: the Shopify IP address under the A Record 23.227.38.65 the www CNAME recor…

Hi @Iris , I am having similar issue. My store URL is store.juniorgurukul.com . It works with https://store.juniorgurukul.com/ but not with https://www.store.juniorgurukul.com/ . My DNS entries are like the following: CNAME www 0 website.com 14400 <–Main Website A store 0 23.227.38.65 14400 ← Shopif…

Hi Iris, I have the same problem here is my website https://www.bendersbakery.com/ And here my DNS Settings in squarespace. [Screenshot 2024-07-16 at 2.43.31 PM.png]

Hi there, @BendersBakery . Thanks for taking the time to reach out on this thread! I quickly did a test of ‘ www.bendersbakery.com ’ to see if your page would load for me, and it did without issue! The only thing I notice is that the domain changes from ‘ www.bendersbakery.com ’ to ‘ bendersbakery.com ’ o…

I am also having the same exact problem. My google domain got transfer over to squarespace and I am having problem accessing my domain when adding www. to the website domain. Connection problem net::ERR_CERT_COMMON_NAME_INVALID. Have you figure out how to fix this problem? www. .com normally uses e…

I am having problems with mine as well. notouchingapparel.com [Screenshot 2025-01-09 at 4.21.06 pm.png]

Both of them are correct with my host. I rechecked again. They say it’s something on Shopify’s side.

Domain not working with WWW, nor is my site working on mobile?

Shopify Discussion

CesarXclusiv July 11, 2023, 6:40pm 3

Hi @Iris im having trouble with this too can you please help me

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Domain not working with WWW, nor is my site working on mobile?

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