In most cases, you’ll find out Apple Pay is already set up. To check, go to Settings > Payment Providers in your admin. Click Edit next to Stripe. You should then see information that looks like this:
If you can see the tick in the box next to the Apple Pay logo, you will know it is activated.
Keep in mind, Apple Pay will only show up on Safari and Apple devices. If your customer is using an Android device or Chrome (for example), they won’t see the option to pay that way. You can find more information in this guide.
Please let me know if you are still having problems!
I know this is already over a year old but this solution isn’t complete as we still need to verify our domain in the following directory “https://ourdomain.example/.well-known/apple-developer-merchantid-domain-association”.
This step mentioned in the answer is necessary but not sufficient to enable Apple Pay and while the button to pay with Apple Pay appears, it gives an error when users attempt to checkout with Apple Pay. Some help from Shopify would be great!
It appears Apple Pay may not be live on the Stripe end although enabled on the Shopify side. This can be resolved by getting in direct contact with Stripe. I have linked their support channel below:
I would suggest speaking with our live support to have a further look into the issue that you are facing. Since we are unable to authenticate over the Community forums due to the sensitive information that needs to be shared, I am unable to view the specifics. You can get in touch with our live support by navigating to the Help Center.
When you arrive at the Help Center, you will need to make the virtual assistant be aware that you would like to speak to support and you will be connected with a Support Advisor accordingly.
As Ollie has mentioned, I’d encourage you to connect with us directly. This will allow our support team to investigate further, as we wouldn’t have access to account-specific details here through the Community. They will be able to get you authenticated and share steps on how to proceed.
Please let me know if you have any other questions.
I am facing the same issue, I need to use Shopify Apple Pay integration as well as Stripes Apple Pay integration, they are two separate pay systems. The solution would be for Shopify to allow us to simply load this file into the directory as Stipe directs us to but it seems like Shopify doesn’t want us to do this. Please help, I need this working sooner than later.
Welcome to the Shopify Community, and thanks for joining the thread.
Our Support Team via the Shopify Help Center would need to take a more detailed look at your account in order to further assist. This is because we are unable to access account-specific information through the community forum. To get started, you can head to the Help Center, type your question to the Help Center Assistant, and you should be presented with options to chat with a live Support Advisor.