bump
shopify, we need it too.
Topic summary
Shopify recently removed the “Expected payment method” option from draft orders, preventing merchants from selecting payment methods like Cash on Delivery (COD) or Bank Transfer when creating orders with “Payment due later.”
Impact on workflows:
- Merchants who process phone and B2B orders can no longer properly designate payment methods during draft order creation
- The removal affects order confirmation emails and integration with accounting software
- Selecting “Collect Payment” instead marks orders as paid immediately, which is illogical for COD transactions
Suspected cause: The issue appears linked to Shopify’s partial payments enhancement feature, though this connection isn’t confirmed.
Attempted workarounds: Support suggested reactivating payment methods as metafields, but this doesn’t resolve backend integration issues.
Current status: The problem has persisted for nearly a year with no official fix. Multiple merchants report significant operational disruptions, with some considering switching platforms. Users are requesting urgent restoration of this functionality from Shopify.
3 Likes