When I send a draft order directly to a customer over email and they continue to complete purchase the payment crashes.
So Im using a third party payment service called “Nets Easy” And found out that the problem only occurs with the payment whenever a order is created through Draft orders.
Regular orders made by the customers in the Webshop is working normally as expected, However not when i send a Draft order.
Is there something I can do or do I need to contact the third party Payment service in regards to this?
Hi, @fangstmann-no .
Thanks for your question!
You mentioned that when sending a draft order to a customer via email, they’re not able to complete the purchase as the payment gateway crashes.
Were you able to replicate the issue using a different payment gateway? Are customers able to check out using an alternative payment gateway through draft order?
Since the issue seems to only occur when using your third-party payment gateway Nets Easy, I recommend reaching out directly to them so they can have a closer look. You can contact Nets Easy support team [here](http://How%20can we help you? | Nets Easy | Nets Developer Site).
I’d also like to hear more about what kind of online business you have, what types of products you sell and what you’re currently working on.