We have an external CMS and we are trying to create a link to click to go to shopify draft orders and prefill the customer to make creating orders easier.
I’d really like to have direct access to the invoice_URL for draft orders too.
Providing these to customers rather than sending another email via Shopify is what’s needed.
In the years we have been with Shopify the only update we have seen is the new ability to edit orders.
I won’t hold my breath on seeing anything else for years either.
I’m now also looking into adding a shortlink into my CRM. I haven’t yet found a solution.
I think having a query parameter, such as /admin/draft_orders/new?email=test@example.com or similar would be elegant - it could select the customer if it exists, or give a blank order screen otherwise. When you store customers in a CRM they’re bound to exist more often than not. I’d love to see this functionality!