Our store sells customised items to customers. We want to be able to send the customer a cart with a design fee when we have done design work for them, but for them to then be able to add more products to their cart before payment. Is this possible? When testing, it doesn’t seem like I can continue to browse the store from the draft orders cart link.
This is not a native feature the two systems don’t cross talk like that.
You’d have to build some middleware that would take whatever is added to the cart to then update the draft order.
There’s also the usemechanic app which should be able to be scripted to do this.
Like the script https://tasks.mechanic.dev/create-a-draft-order-from-the-cart
Hi there,
It sounds like what you’re hoping to do can be achieved with the use of third-party apps that enable you to upsell in cart, or post-checkout.
AfterSell offers product recommendations and let’s the customer add to their order in just one click.
PersonalizedRecommendations let’s the customer add products directly from their cart drawer.
UpsellHero allows for product page, in cart and post-purchase upselling.
I would suggest trying these out with the app trial time to see which one works best for you. Ideally, you can send a customer their invoice with your custom fee and determine which products you want the customer to be able to add to their carts when they proceed with their transaction.
Let me know how that goes! I’d love to learn more about your business, are you running into any other pain-points specific to custom products?
Hi @leahqtco
If this is something you are still looking to sort out, I would be happy to show you how our app, Cart Whisper, can solve this,
Basically, you can have customers add to their cart what they want to purchase and then convert their cart to a draft order and add the custom design fee so they will also have the items they need in there.
Do you want to see how it works? Check out Cart Whisper on the Shopify App Store, and I can walk you through a demo.
If you have any questions, let me know
Ab