Hi
When I email my Draft order with PAYMENT TERMS like DUE ON FULLFILMENT or NET 7 the client complains that the web browser (Safari) says too many redirects and it shows them Shopify Site and our site
Is there any solution? We also tried to copy the link and try it in Chrome but still see the same issue.
I looked at my Domain DNS and it’s pointing to the prescribed number.
Hey @4sgraphics-com ,
Welcome to the Shopify Community!
The reason you see the “too many redirects” error is because your website has been set up in a way that keeps redirecting it between different web addresses. When your browser tries to load your site, it goes back and forth between those web addresses in a way that will never complete — a redirect loop.
I have just taken a look at your website 4sgraphics.com and it appears the DNSSEC is active. Having DNSSEC turned on will usually prevent the domain from loading properly.
Did you recently transfer your domain to Shopify by chance? If so, we can fix this on our end. To connect with our team, please navigate to our Help Center here, ask the AI chat assistant to contact support and follow the prompts to open a support ticket with us.
If you are using a third party domain then you will need to contact your domain provider to turn it off.
Let me know if I can clarify anything further.