Drawer menu and certain buttons are not working

Technical Q&A

Topic summary

A Shopify store using the Dawn theme is experiencing widespread interactive element failures across both mobile and desktop platforms.

Affected functionality:

  • Mobile drawer menu fails to open or close
  • Search modal close button is unresponsive
  • Multiple other interactive buttons not responding to clicks

Current status:
The issue remains unresolved with no responses yet. Visual elements appear normal, but click events are not triggering. The store owner has provided the website URL (lejardinconvivial.com) and is seeking troubleshooting guidance or information about whether this is a known Dawn theme issue.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.
1

My Shopify store’s Dawn theme is experiencing critical issues:

  • Mobile menu won’t open/close
  • Search close button not working
  • Other interactive buttons unresponsive

These problems are happening on both mobile and desktop. Everything looks normal, but buttons simply don’t respond when clicked.

Has anyone encountered similar problems with the Dawn theme recently? Looking for quick troubleshooting advice or if this might be a known issue.

the website is : lejardinconvivial.com