Dropdown menu is not showing up on mobile version

Hello,

We have a dropdown menu but in the mobile version it doesn’t show up as a dropdown menu. How can we fix this to make both versions a dropdown menu? We would really appreciate the help, thanks!

1 Like

@normaillot

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community! :blush:
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

Thanks for reaching out, our url is https://normaswimwear.myshopify.com/ or https://normaswimwear-eu.myshopify.com/ (you can look at either one the only difference is the language)

1 Like

@normaillot

It can be done by doing some code customization. please send me a personal message and we can discuss what you’d like

Hi @normaillot ,

Hyde here from Shopify.

Are you using a free Shopify theme or a third-party theme? Our themes are responsive, which means they adapt to the device on which a visitor is viewing your site. It may well be that a dropdown menu will no longer “drop down” on mobile in order to provide a better user experience, but it is then available as a sidebar menu (or vice versa). In this case, however, it sounds like the drop-down/sidebar has disappeared altogether in the mobile version but works properly on the desktop, is that correct? If so, it begs the question: have you edited the code to your theme at all? Are there any apps currently loading on your theme that may affect your navigation?

I’d love to know more about the theme itself in order to better help you!

All the best, Hyde.