I’ve made all the required changes on my Kalles theme but somehow the dropdown menu of kalles doesn’t work. It only shows that thw dropdown is loading as shown in the screenshot. Kindly help.
Topic summary
Multiple users report dropdown menu failures in the Kalles theme (versions 3 and 4), with one user also experiencing the issue in Gecko 6 theme. The problem appears across different themes, suggesting a potential Shopify platform change rather than a theme-specific bug.
Key Details:
- Dropdown menus display loading indicators but fail to function properly
- The menus work correctly in the theme editor but not on live sites
- Shopify support was unable to resolve the issue and recommended consulting a Shopify expert
Resolution:
A working solution was found for Kalles 4 users through a code edit. The fix is documented in a Shopify Community thread (link provided in the discussion). At least one user confirmed this solution successfully resolved their dropdown menu issue.
I have exactly the same issue. Our theme is Gecko 6. It seems Shopify has changed something again. It works in the theme editor.
I am having the same issue.
I’m also having the same issue. Does anyone know of a fix?
We have the same problem with Kalles theme. We also consulted with shopify support but they couldn’t solve it. They said let’s find a shopify expert. We hope someone can find a solution, because it’s doesn’t seem to be theme error, if it came up in another themes too.
Are you using Kalles 4? If so try this, I edited the code via the solution from this link and it worked for me:
https://community.shopify.com/c/shopify-design/setup-dropdown-menu-shopify-kalles-theme/m-p/2199700
3 Likes
Many thanks!!! It works! 