Dropdowns and filters have suddenly stopped working on District theme across all apple devices - phone, ipads. Is anyone experiencing the same?
Topic summary
Dropdowns and filters in the Shopify District theme have suddenly stopped functioning across all Apple devices (iPhones and iPads).
Troubleshooting suggestions provided:
- Test on different browsers (Chrome, Firefox) to isolate Safari-specific issues
- Clear Safari cache and cookies
- Check JavaScript console for errors via Safari’s Developer tools
- Review recent theme updates or newly installed apps for conflicts
- Consider updating or reinstalling the District theme
Current status:
The original poster has ruled out the suggested troubleshooting steps and identified the issue as specifically related to the most recent Apple/Safari update. The problem remains unresolved, with no workaround yet identified for the Apple update compatibility issue.
Hi @Minnie
If your dropdowns and filters suddenly stopped working on Apple devices, it could be due to a JavaScript conflict or a recent Safari update affecting certain scripts. Here are a few things to check:
- Test on different browsers (Chrome, Firefox) on Apple devices to see if it’s only a Safari issue.
- Clear cache & cookies on Safari and try again.
- Check your theme’s JavaScript console for errors (Go to Safari > Develop > Show JavaScript Console). Any errors could hint at the issue.
- If you recently updated your theme or installed an app, try rolling back changes or disabling conflicting apps.
- Update your District theme if it’s outdated, or try switching to a fresh copy to test.
Hi @Minnie
The dropdowns and filters in the Shopify District theme have unexpectedly stopped functioning on Apple devices (iPhones, iPads). The issue may have come due to JavaScript errors, recent theme updates, or conflicts with third-party apps.
nope it’s not that. it’s only a problem on the most recent apple update
1 Like
nope not that