Dsers price

Store Design

Topic summary

A Shopify store owner is experiencing pricing conflicts where both their custom prices and old DSers compare-at prices display simultaneously on product pages. While some manually updated prices work correctly, others continue showing dual pricing.

Initial troubleshooting suggestions included:

  • Verifying and updating compare-at prices directly in Shopify Admin
  • Disabling DSers auto-sync to prevent price overwrites
  • Clearing browser cache and manually resyncing products

Current status:

  • The issue persists after attempting suggested fixes
  • The problem specifically affects products with multiple variants
  • The store owner wants a single price displayed across all variants, regardless of variant differences

Unresolved question:
How to eliminate variant-based pricing and enforce uniform pricing across all product variants while preventing DSers from overriding these changes. The discussion remains open with the original poster requesting additional assistance.

Summarized with AI on October 30. AI used: claude-sonnet-4-5-20250929.
1

Hello, I modified my new price on my Shopify store , but the old compare price from dsers is still showing on my store page. It’s showing two difference prices on my store . One is my price, the other is dsers price.Some of the items I modified the new price to are fine , while others are not. Please help me out.

2

hi @Trendzmoda

Thanks for reaching out to the shopify community !

It sounds like the old compare-at price from DSers is still syncing with your store, causing both prices to show. Here are a few steps to fix this:

  • Check Product Pricing in Shopify – Go to Shopify Admin > Products, select the affected items, and verify that the compare-at price is correctly updated or removed.
  • Disable Auto-Sync in DSers – If DSers is still syncing prices, it might be overwriting your updates. In DSers, check your pricing rules and disable automatic price updates if needed.
  • Refresh Your Store – Sometimes, cached data can cause outdated prices to show. Clear your browser cache or check your store from a different device.
  • Manually Resync Products – In DSers, try manually syncing your products with Shopify to ensure the latest pricing is reflected.
3

Hi @Trendzmoda

I think you can try these steps:

  • Check DSers Auto-Update Settings – Go to DSers settings and see if price updates are automatically syncing from suppliers. If so, disable it to keep your custom prices.
  • Manually Update Prices in Shopify – Go to Shopify Admin > Products, select the affected products, and update the price and compare-at price directly.
  • Resync Products in DSers – In DSers, locate the affected products and click “Sync” or “Push to Shopify” again to refresh the data.
4

Thank you for your message. I still cannot get it resolved.I noticed the products that are affected are products with different price variants. I only want just one price for each products regardless of the variants. What can I do please.

5

Any help please