Issue: A Shopify app developer reports receiving the same payment ID more than once from Shopify when creating transactions to their payment gateway for the same order (example ID provided).
Expected behavior: Each request from Shopify should carry a unique payment ID (a unique identifier for a payment request/transaction attempt).
Request: Seeks clarification on whether this behavior is expected and what could cause duplicate payment IDs for the same order.
Outcome/Status: No answers or confirmed causes provided. The question remains open with no resolution or action items yet.
We’re encountering an issue in our shopify plugin wherein Shopify sends the same payment ID (e.g.rmwAe2IRXtD8Pk9FhTq8HI5CM) more than once when creating a transaction towards our payment gateway for the same Order.
The expectation is that every request from Shopify should have a unique payment ID.
Can someone clarify this behavior? What may possibly cause such scenario?