Duplicated of a page is not responsive - help

Topic summary

A user duplicated their default product page to add a custom button for a specific product, but the product image on the duplicated page is not responsive across different devices.

Issue Details:

  • The original page displays correctly with responsive images
  • The duplicated page fails to resize images properly on various screen sizes
  • Two comparison images were shared showing the difference between the default product page and the non-responsive duplicated page

Current Status:

  • A support representative requested the store link and password to investigate
  • The user provided store credentials (bkspeedc moc.eeffo)
  • The issue remains unresolved and awaiting technical review
Summarized with AI on November 14. AI used: claude-sonnet-4-5-20250929.

I duplicated my default product page since I needed to add a button after the product section for one of the products. On the duplicated page the image of the product is not resizing for the different devices (as it does on the original page)

Hi @matutechp ,
Can you kindly share your store link (with the password, if any) with us? We will check it and suggest you a solution if possible.

bkspeedcoffee.com