Issue: Dynamic checkout button on product pages is not appearing and a Shop Pay button shows infinite loading. The button is enabled in the theme settings, but page source indicates it’s disabled. Screenshots were provided to illustrate the mismatch and the loading behavior.
Troubleshooting done: The merchant toggled the setting off/on. They also disabled the default upsell on the PDP (product detail page). Neither action resolved the issue.
Suggestions: Check whether the problem persists when previewing a different theme or a fresh copy of the same theme. Review any recent app installations or code edits that could introduce conflicts.
Likely cause: A code conflict elsewhere in the theme or from an app is suspected, though unconfirmed without deeper inspection.
Status: Unresolved/ongoing. Next steps are to test with another theme or fresh theme copy and audit recent changes to isolate conflicts. Attachments (screenshots) are pertinent for understanding the enabled/disabled discrepancy and the infinite loading behavior.
Hi there!
I’ve been having issue with my Dynamic Button lately.
It is enabled in my theme, but I see on the source page that it is disabled. See both Screen shots attached.
I tried disabling and enabling it back, with no success. I can’t find any info on this matter currently.
Please let me know what you think.
Website link is www. leclub .cc
Thanks a lot!
Hello @Alex1996 ,
Can you confirm what changes you did recently like recently installing a new app or editing the code ?
The upsell you are using in PDP page is default of theme or custom ?
If custom can you once disable it to crosscheck?
If problem solved don’t forget to Like it and Mark it as Solution!
And if you need help with customization/code part you can contact me for services
You can find the email in the signature below.
Thanks
Hi @Guleria !
The Upsell is Default. I have still tried to disabled it, but it did not fix the issue.
Do you have any idea what else it could be?
Cheers,
Alex
Hello @Alex1996 ,
Have you checked with any other theme preview or same theme fresh copy preview?
Most probably its a conflict with other code but I cant say anything without checking it.
btw if you want you can contact me for services.
Thanks
