The issue I’m running into:
When an item sells on eBay, the order comes into Shopify, but it does not automatically mark as fulfilled. I have to manually fulfill the order in Shopify and enter the tracking number myself.
Is this expected behavior, or am I missing a setting? I do have Auto-sync price and inventory enabled.
Ideally, I want:
If anyone has this working correctly, I’d really appreciate any guidance
Hi,
Joy V here from Shopify Marketplace Connect. The app is only responsible for syncing eBay orders into Shopify for fulfillment and does not control how the fulfillment itself is processed.
If you want orders to be automatically fulfilled, you will need to review your Shopify fulfillment settings or use a third-party fulfillment service/app connected to your Shopify store that supports automatic order fulfillment.
However, please ensure that the tracking number is added first before the order is marked as fulfilled, so the tracking details can be properly synced back to eBay.
Hi. I’m an inkfrog user and you may have heard they are ckosing down on June 1st 2026. So im looking at MPC and want to avoid the problem described above. I currently use Click and drop and it receives orders from ebay and shopify and i use this app to manage dispatch and auto ship tracking. If i switch to MP connect, can i continue with my current process or will the orders stack up inside shopify and/or push duplicate orders into click and drop from ebay and shopify?
what can i do to avoid this
Kind regards
martin
@Habbymart You can continue with current workflow, only if Shopify remains your single order source.
If eBay & Shopify both are connected to Click & Drop → duplicates for sure.