A user needed to remove or edit the default text “Welcome to our shop, hope you enjoyed the experience” that appears below the logo in the ‘Customer contact’ email template.
Initial attempts:
Working solution:
<!DOCTYPE html> declaration:{% assign custom_message = 'Your custom message here' %}New issue raised:
The original issue is resolved, but a related formatting question for Outlook remains unanswered.
Hello,
Can someone please assist me in editing the code for my ‘Customer contact’ email.
I would like to remove (or edit) the text below logo that reads ‘Welcome to our shop, hope you enjoyed the experience’ but I can not locate it in the code.
Thank you in advance.
{{ email_title }} .button__cell { background: {{ shop.email_accent_color }}; } a, a:hover, a:active, a:visited { color: {{ shop.email_accent_color }}; }
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Hi @BSSCommerce-B2B ,
Thank you for you response. I have tried deleting the line you have highlighter and it has come up with an error message.
Hello!
I’m not sure if you’ve been able to solve this yet, but I encountered the same issue with a client today and found a solution.
In the email template, in the first row, assign a liquid variable for custom_message like this:
{% assign custom_message = ‘Your message you want to show in the email for the customer’ %}
The default text will be replaced with the custom message.
If you have any other problems or questions, you can visit my website and contact me at https://www.codiland.rs/.
Hi @TanjaCodi ,
We had not found a solution until now! Thank you very much for your assistance, it is greatly appreciated.
Can you please define what is “the first row”? Before or after ?
This worked for me as well. Thank you.
Thank you for this topic, worked for me too. Can someone tell me how to set this exact notification so when the test email comes (outlook), it is not oriented to the center of the email window but to the left? When it arrives, it looks like an empty screen and I have to scroll to the right to see the content of the message.
