Can the “Download your free personal shopping assistant…” message that appears at the bottom of the shipping labels be edited or deleted?
Thanks!
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Hi @BMF_Effects
Can you kindly share your store link (with the password, if any) with us? We will check it and suggest you a solution if possible.
Did you ever get a resolution to this? we have the same question.
I have not. I don’t believe this is an issue with my store, so I’m hesitant to let someone poke around on the back end on things. I did find this post from another thread dating back to 2021. Apparently, they contacted Shopify and got this response from the Shipping Department.
“Got a reply from our shipping team, as per the team currently they cannot remove the Track all your orders with the SHOP app. What I am going to do is to submit a report to our developers so that they can apply an option to remove the Track all your orders with the SHOP app on the bottom part of label. The result will not be immediate, but it will be created in the future.”
Others chimed in and mentioned that they had switch to the Pirate Ship app to get around this, not sure I feel the need to go through the effort. It would just be nice to be able to personalize the message, or delete it all together without having to add another app.