Edit digital download mail

Store Design
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Topic summary

A user is attempting to customize the email template for digital download notifications in their Shopify store but is having difficulty adding a download button.

Issue Details:

  • The user has tried multiple approaches without success
  • They’ve shared their current email template code, which includes customer name variables and download links
  • The code appears to have formatting issues (reversed/garbled text in places)

Response Provided:
Another user offered a revised HTML/markup code snippet that includes:

  • Proper structure for displaying customer information
  • A formatted download button
  • Loop structure for handling multiple attachments
  • Product name and attachment name variables

The solution focuses on implementing proper HTML markup to create a functional download button within the Shopify email template system. The discussion appears to be ongoing as implementation results haven’t been confirmed.

Summarized with AI on November 4. AI used: claude-sonnet-4-5-20250929.
1

Is there any way to edit the email template of digital download mail. I tried a lot but I can not add a download button to it .

Here is the code

Hey {{customer.first_name}} {{customer.last_name}},

Thank you for your purchase! Here are your downloads:

{% for attachment in attachments %}
{{ attachment.product_name }}
{{ attachment.name }}
Download Link: {{ attachment.shop_url }}
{% endfor %}

Enjoy,
{{shop.name}}
2

Hello @Rukhsana ,

Hey {{customer.first_name}} {{customer.last_name}},

Thank you for your purchase! Here are your downloads:

{% for attachment in attachments %}
  

**{{ attachment.product_name }}**

  

{{ attachment.name }}

  

    
      Download
    
  

{% endfor %}

Enjoy,  
{{shop.name}}

thanks!