Is there a why to edit a shipping type after the order is generated. It is not yet paid or fufilled but we have many customers who call to change shipping methods, even addresses and what not. It seems counterintuitive to have to make a new order to make a simple change like that. Anyone?
Topic summary
Changing the shipping method after an order has been created is the main issue. The order is described as not yet paid or fulfilled, but customers frequently contact support to change shipping options, addresses, and similar order details.
The concern is that the current workflow appears to require creating a new order for what should be a minor update. The post questions whether there is any way to edit the shipping type directly after order generation instead of replacing the order.
No solution, workaround, or confirmed capability is provided in the discussion so far. The question remains open, with related needs including updating both shipping method and delivery address before payment or fulfillment.