EIN Number

[Prestige458]

It took about 12 days for my issue to be resolved. I recommend reaching out to someone on the Help Chat daily. In the beginning, I received conflicting responses from different support agents, but once I started hearing consistent information, I knew the issue was truly being addressed. Initially, I was told the team was already working on it, only to find out five days later that no one had even started, and a new agent had to escalate the matter personally. It was frustrating and time-consuming, with a lot of back-and-forth. If your situation is similar, and you’re losing significant revenue like I was (around $1,000+ a day in potential sales), make sure to clearly communicate the financial impact you’re facing. It may help expedite the process. Stay persistent!