I am having this same error on Search Console. Can you take a look and advise how to fix? I tried adding “offers” to the product template and tried to validate the fix but Google Search Console says the errors still exist… Thank you for your help!
URL: www.my20eld.com
specific product URLs:
hey @krakoczy Search Console can take days even weeks to re-crawl and update. You can use Google’s Structured Data testing tool to check your pages in realtime, for ex: https://search.google.com/structured-data/testing-tool/u/0/#url=https%3A%2F%2Fmy20eld.com%2Fproducts%2Fj1708-to-6-pin-j1939-adapter
You can see the offers and most of the fields are in place. You might want to address the errors reported by this tool and assume Search Console is going to pick them up and update, eventually.
I’ve received the error from Google and I’m not sure how to fix. Here are the URL’s that were noted. I contacted Shopify and they said to ask our developer to fix but we are no longer working with them.
Can you help?
https://sikrox.com/products/drone-wireless-powerbank
https://sikrox.com/products/20800mah-power-bank-quick-charge-18w-max-flashlight
https://sikrox.com/products/true-wireless-bt-5-0-advanced-chip-500mah-charging-box-ear-buds
I have read your issue note and I want to tell you that I can fix schema error but the review will not display because it is store in the review app server.
If you want to fix it then email or Skype me. I will back to you shortly.
Same message received
Search Console
Products issues detected on https://am81.net/
To the owner of https://am81.net/:
Search Console has identified that your site is affected by 1 Products issues:
Top Errors
Errors can prevent your page or feature from appearing in Search results. The following errors were found on your site:
Either “offers”, “review”, or “aggregateRating” should be specified
We recommend that you fix these issues when possible to enable the best experience and coverage in Google Search.
please read above comments.
Either ‘offers’, ‘review’ or ‘aggregateRating’ should be specified
i have read the comments but still unclear, i have a single page with this problem and i cannot fix it
You can not fix it by own because it is code error and it is not on a single page. It is for all the product pages.
i am inside the theme code of products.liquid
Then what next?
Can you explain what you meant here:
“review will not display because it is store in the review app server.”
Thank you
Got the error appear in search console today. Ran the page through the structured data testing tool.
Clicked on the Aggregate Rating error.
Per this post https://wordpress.org/support/topic/thing-is-not-a-known-valid-target-type-for-the-itemreviewed-property/#post-11977375 Google changed their requirements so that thing is no longer valid for itemReviewed. It probably needs to be changed to product.
This is likely affecting all Shopify customers that use their reviews app. https://apps.shopify.com/product-reviews
Shopify needs to update the app so that the reviews are outputting the appropriate structured data.
The customer review will not display on-site search but the customer rating will only display. The customer rating average is known as aggregate rating.
What would you recommend for a next step? Contact shopify? and
If we leave it as is will that effect us on google? If we fix it will it mess with our reviews?
Yes, Shopify needs to be involved. Until then your products will not be eligible to be shown as rich snippets which will affect SEO/organic search traffic. I just managed PPC for a client, don’t have a store myself, so I don’t really have a vested enough interest to contact support, especially considering my first experience with support was ehm - disappointing to say the least. I’m sure they have someone lurking in the shadows watching this thread, might take a day or two for them to talk about it and respond. If someone else wants to pick up the torch, by all means.
Shopify contact support only helps if you facing any issue with Shopify admin, Otherwise, they suggest you to go with Expert and take the solution.
If you leave an aggregate rating and other meta issues then it affects on-site SEO and Google page ranking so you need to fix it except customer review.
For this, if you want any help to fix it then let me know. you can also contact me on below contact details.
So you don’t think an issue with an App created by Shopify needs to be fixed by Shopify? I mean they are literally the app creator. Why would they refer you to a Shopify partner to fix their app?
Hi if you are facing any issue with app then you need to contact app support they will assist you to fix the issue.
This error is because of “product review” app.
Especially, this line-
I am wondering how you gonna fix it?
Can you please elaborate on the issue so I can help you to fix it. Also please share your store URL.
