Me too! Anyone find a solution?
Topic summary
A business owner seeks an EMR/EHR (Electronic Medical Record/Electronic Health Record) system that integrates with Shopify for their telemedicine prescription medication service. Currently, they manually duplicate customer data from Shopify orders into their EMR system, creating inefficiency.
Key Challenge Identified:
Multiple users express interest in the same integration, but a technical expert explains a fundamental barrier: Shopify is not HIPAA-compliant, making direct EMR/EHR integration problematic for handling Protected Health Information (PHI).
Proposed Workarounds:
- Use a separate HIPAA-compliant broker app to push/pull data between Shopify and EMR systems
- De-identify all patient information within Shopify
- Store prescriptions outside Shopify while only processing frame/product orders within the platform
Limited Use Cases:
This approach only works for specific scenarios like prescription eyeglasses (storing prescriptions externally), subscription autoship products with non-identifiable SKUs, or one-time purchases without PHI.
Status: The discussion remains unresolved with no ready-made solution identified. One user claims to have found a possible solution involving prescription medication distribution but requires private contact for details.