Main issue: A Pakistan-based owner of a U.S. LLC asks if they can use Shopify Balance without a U.S. Social Security Number (SSN) or with an Individual Taxpayer Identification Number (ITIN), whether they can access virtual/physical debit cards, and what alternatives exist.
Update: A Shopify staff member confirms a valid U.S. SSN is required to use Shopify Balance and provides a link to the official eligibility requirements.
Follow-up: The OP asks what additional requirements are needed beyond the SSN. The staff member reiterates that all requirements are listed in the linked guide; no further specifics are provided in-thread.
Implications: Without an SSN, the OP would not be eligible for Shopify Balance; ITIN is not indicated as an accepted alternative in the replies. Questions about card access and third‑party alternatives are not directly addressed.
Status: Partially answered. Action item: Review the linked eligibility guide for full requirements; alternatives remain unresolved.
Summarized with AI on December 24.
AI used: gpt-5.
I recently set up a USA LLC for my e-commerce store targeting a U.S. audience, but I am based in Pakistan. I have a few questions about using Shopify Balance:
Am I eligible for Shopify Balance without having a U.S. Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN)?
Can I still receive and use the virtual and physical debit cards provided by Shopify Balance in my situation?
If not, are there any alternative solutions within Shopify or third-party services that can help me manage my business finances effectively?
I appreciate any guidance or advice you can offer.
I understand that a Social Security Number (SSN) is required to open a Shopify Balance account. Could someone please clarify what other requirements are necessary for setting up Shopify Balance? Are there additional documents or information needed besides the SSN?