I can’t change my email, password or domain name to my store in which I purchased. I can’t get into my store admin. because I’m lockout without permission to access my store. Something went wrong I guess because I have tried to change it too many times in the effort of trying to get it right. I am and have been spending hours on this situation. I would like to move forward sad get my store operating. Thanks for ant help that you can provide!!!
Hey @MW66 .
Thanks for reaching out.
If you are unable to successfully login to your online store - we will need to verify you as the store owner. Since we cannot authenticate you over the Community forums due to the sensitive information that needs to be shared, I am unable to view the specifics. In this case, I encourage you to reach out to our live support by navigating to the Help Center.
Once you arrive on the Help Center, you will need to let the virtual assistant aware that you would like to Speak with support and you should be connected with a Support Advisor accordingly.
Let me know if you have any questions.