My email marketing for add to cart & abandoned checkout is active. However, it only completes half the process and it is “failing” to send the actual emails. Why could this be?
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I had the same issue with my newsletter automation. Can anyone help?
It looks like your email is potentially still in a draft state. Did you edit it?
No, and when I open it it says “editing this email will revert it to a draft state. Do you want to edit it?” So I don’t think it’s in a draft state.
I dont think it was, I deactivated it an activated it. It might work now… however, can I send the email that failed manually? There must be a way for that customer who havent received the mail due to an error.
There currently is not a way to send an individual email.