Email marketing automation cannot be turned on due to a vague admin error: “There are changes in the automation workflow that are required before you can turn on this automation. Edit workflow to continue.” Clicking the link leads back to the workflow without clear in-flow error guidance.
Multiple users report the same issue. One workaround shared: ensure the discount code referenced in the email is enabled, then open the automation and resave it (no changes) to restore functionality.
Most recent guidance from Shopify staff: the flow is missing a required condition/check step between the two initial trigger steps. Adding a condition (e.g., check if the subscriber signed up via checkout, and optionally add checks for other signup sources) allowed the automation to be enabled in testing. The error message is acknowledged as vague.
Status: A practical fix is provided (insert a condition between the starting triggers), with an additional workaround (re-enable discount code + resave). Screenshots of the workflow and error were central to diagnosing the issue.
Hey again, @pommom92 ! Thanks for that additional context!
Are you able to send me a screenshot of what your automation flow looks like? I’d love to replicate it in my own store to see if I can replicate the error, or better investigate where your error is appearing!
Feel free to follow up with me here with that screenshot when you get the chance!