Hi, I am wondering how to automatically send a second “order confirmation” email as the manual payment has been approved? Currently, an order confirmation email is sent to the customer (only) as the customer completes the order but is not notified when the manual payment has been approved. Thank …

Hi @Isak4 , You can add a recipient for new order notifications : From your Shopify admin, go to Settings > Notifications. In the Staff order notifications section, click Add recipient. From the first drop-down menu, select the email address for the notification from the following options: Selec…

Hi @AvadaCommerce , Thank you for your kind reply! Rather than emailing the staff when an order has been placed I am looking to send a second “order confirmation”/“payment approved” email to the customer so they know that their payment has been approved (manually). Currently they receive an email…

Did you ever resolve this? Same question here…

Also letting @Shopify_77 know that I would want this functionality..

Hello there! Any news on this matter? Looking for the same answer! Thanks in advance!

Hi, all! Thank you for contributing to the thread. At this time, this is not a native feature within the admin. I understand the importance of implementing this feature, so I’ve gone ahead to share your feedback with our product development team. Please keep our Shopify Changelog on hand to stay …

Seriously looking forward to this feature. Thanks

Hey, @pavelDM You can use third-party apps from the Shopify App Store to automatically send a second “order confirmation” email when a manual payment has been approved in your Shopify store. Some popular apps that can help with this include: Order Automator , Zapier , Smart Notifications These apps…

Email confirmation as manual payment is approved

Payments + Shipping & Fulfilment

vm_il February 13, 2024, 7:16pm 6

Hello! Any update on this? Looking for the same answer! Thank you in advance!

Topic		Replies	Views
Pending payment success notification - manual payment Shopify Discussion marketing-campaigns-sales	1	99	February 15, 2025
Can automatic email notifications be sent after manual payments? Technical Q&A optimization , shopify-theme	7	119	December 8, 2024
Email notification after manual payment captured Technical Q&A shopify-theme	2	56	July 9, 2024
Payment instructions not appearing in confirmation email Shopify Discussion billing-plans , troubleshooting	1	51	April 5, 2024
Send 'order confirmation' email after order is marked as paid Shopify Discussion troubleshooting	3	240	September 30, 2025

Email confirmation as manual payment is approved

Related topics