Hi there, since a while my Abandoned Checkout e-mails are not being send. The error thats appears is: Flow action received with invalid properties. Email contains an incompatible section for the considered abandonment type (CHECKOUT).: {“status”:400,“response_body”:“{"message":"Flow action receiv…

Same issue here, only checked today that emails haven’t been sending for weeks due to this error and support is unable to offer any solution. Here’s mine: Flow action received with invalid properties. Email contains an incompatible section for the considered abandonment type (CHECKOUT).: {“status”…

Looks like I was able to find the issue – the section that shows abandoned items needs to be “Abandoned checkout” specifically; it does not work if that section is “Abandoned cart”. So you should delete the “Abandoned cart” products section and add a new section, “Abandoned checkout”. Really frust…

Where to delete ? and where to add ?

Hi, I also have the same issue. Did you get it?

Hi, Can you tell me about more details? Did you mean the section on email?

Email contains an incompatible section for the considered abandonment type (CHECKOUT)

Shopify Discussion

leo789 August 6, 2024, 8:25pm 7

Thanks! For further clarification, this is a fix in the email template.

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Email contains an incompatible section for the considered abandonment type (CHECKOUT)

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