Hi all, I recently registered my new domain through Shopify and have set up Zoho as my mail provider. When I try and add the required MX records to my domain I receive the following error: “Email forwarding is not allowed for this domain” Any help is much appreciated! [aquick911_0-173470691439…

The solution would be if we all start spamming live chat with the same issue maybe then they will wake up

It’s beceause Starting December 2024, the Email Hosting & Forwarding feature has been disabled for all new domain purchases. No more information by the team yet

This is what I was told on 12/22… 15:25 Manuel R (Support Advisor): I appreciate your patience as I looked into this. After connecting with our specialized team, I learned that our domain host is performing server maintenance today. This is leading to some unexpected issues that we’re working to re…

I’m having the very same issue, I cannot add any MX record nor setup third-party email hosting (Google Workplace). Very annoying, I wish I had bought the domain on Google Workplace instead…

Did they come back with anything?

I have the same issue with Google Workspace.. do you have a solution?

Email Forwarding - Email forwarding is not allowed for this domain

Technical Q&A

GasStation December 24, 2024, 6:39am 16

Talking to shopify support right now, I will update all of you!

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Email Forwarding - Email forwarding is not allowed for this domain

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