Hi all, I recently registered my new domain through Shopify and have set up Zoho as my mail provider. When I try and add the required MX records to my domain I receive the following error: “Email forwarding is not allowed for this domain” Any help is much appreciated! [aquick911_0-173470691439…

It’s beceause Starting December 2024, the Email Hosting & Forwarding feature has been disabled for all new domain purchases. No more information by the team yet

This is what I was told on 12/22… 15:25 Manuel R (Support Advisor): I appreciate your patience as I looked into this. After connecting with our specialized team, I learned that our domain host is performing server maintenance today. This is leading to some unexpected issues that we’re working to re…

I’m having the very same issue, I cannot add any MX record nor setup third-party email hosting (Google Workplace). Very annoying, I wish I had bought the domain on Google Workplace instead…

Talking to shopify support right now, I will update all of you! :smiley:

Did they come back with anything?

I have an update. After talking to somebody using Shopify Support, I received a reply saying that my issue was fixed, and I just added the MX record without any error. In summary, get in contact with Shopify Support, they will try to fix it, if they can’t, they will open an internal ticket and then…

Thank you for the update! I will contact Shopify Support, just via the chat correct? Merry Christmas!

Email Forwarding - Email forwarding is not allowed for this domain

Technical Q&A

8090 December 24, 2024, 1:11pm 18

I have the same issue with Google Workspace.. do you have a solution?

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Email Forwarding - Email forwarding is not allowed for this domain

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